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Corporate sustainability

Stakeholder engagement

Balanced and transparent economic, social and environmental  impact

“Sustainable development meets the needs of the present without compromising the ability of future generations to meet their own needs".

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  CRS Conceptual Model

Corporate responsibility and sustainability management involves the following four components as shown in the following diagram:

·     Corporate responsibility and sustainability strategy management;

·     Stakeholder engagement;

·     Corporate responsibility and sustainability implementation management;

·     Stakeholder oriented performance management.


The above are interlinked through learning feedback loops that support strategy development and continuous implementation improvements[1] .Learning and knowledge management is particularly important to enable active participation of key stakeholders in the company’s operation and the development of knowledge based dynamic capabilities[2].

[1] Strategic CSR Learning and Knowledge Management Approach- CSRQuest White Paper SFB1B 29/12/2004

[2] “An introduction to Knowledge oriented Strategy KoS and Strategic Knowledge Management Capabilities” kBOS white paper SKM1, 7/01/05,

CRS strategy management

Stakeholder engagement

CRS implementation management

Stakeholder oriented performance management

Economic responsibility

Human rights and labour standards

Health Promotion and communities support

Environmental responsibility

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